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Technical service

We are an extension of
your team:

We improve the service life of
your products

At Nidec Arisa we have a highly qualified team that works to make our products fit perfectly inside our clients’ industrial environment. We want to be an extension of your team. We put all of our knowledge and knowhow as a manufacturer at your disposal to provide you the service you deserve. Our portfolio of solutions, however, goes way beyond that.

Multi-language remote assistance service. Our experts will answer all your questions and quickly offer you flexible solutions. An experienced, qualified professional will answer your call and answer all your questions by proposing alternatives based on their in-depth knowledge of our products.

Our response is dynamic and efficient. We have technical service teams spread across Europe, America and Asia. Should the situation require our technicians’ hands-on involvement, they can travel to your facilities anywhere in the world.

Nidec Press & Automation technical service centres

A periodic, regular monitoring of our machines enables us to anticipate situations that would otherwise end up requiring greater intervention. This is why we try to extend the service life of our installations by means of periodic checks. During these inspections our technicians will exhaustive check our machines to guarantee they are in perfect working condition.

As a manufacturer, we put all our experience and knowhow about our products at our clients’ disposal and then put them to use to retrofit their machines. We can come up with a solution that will be tailored to the specific needs of each machine.

We know how important it is to maintain the quality of spare parts. This is why, in order to allow us to do so, our spare part management service only works with original parts.

In order for your machines to keep working properly, it is essential to prevent their software from becoming obsolete. Thus, Nidec Arisa recommends upgrading it periodically. Thanks to these upgrades, the machines will get more intuitive and modern software, which will result in a higher output and an improved performance.

We put all our experience and knowhow about our products at your disposal. 75+ years in the market and our manufacturer’s knowhow back us up in order to be able to provide consultancy services, study every case on an individual basis and put forward the best solution to optimise production processes.

Safety is a basic priority for all companies. This is why our safety and risk prevention experts can advise you in connection with the alternatives and new developments on the market.

Our work is not only limited to our products. The added value we provide as a manufacturer is to put all this knowhow about our products at our clients’ disposal and to apply it to press installations of any kind.

CONTACT WITH US

We provide an all-encompassing machine removal service. We take care of the logistics and management of moving presses from one location to another.
If you need to move a machine, do not hesitate to contact us:

CONTACT WITH US

We provide specific training, which we can adapt to meet the needs of each customer. For us, training is one of the fundamental services we provide and thanks to which our customers can get the highest output out of the machine they have just purchased. In addition, our training portfolio covers a wide range of very different areas. If you have a specific training need, ask us about our range of training services.

CONTACT WITH US

We service all Nidec Press & Automation products. The synergies that arise due to being part of a group also allows us to provide a worldwide response via our technical service.
Ask us about the Nidec Press & Automation brands and where on the planet we can give you support.

TECHNICAL SERVICE

EUROPE

SPAIN

Arisa Technical Service
C/ Las Balsas, 4
Polígono Industrial Lentiscares,
26370 Navarrete. La Rioja. Spain
T. +34 941 287 521
service@arisa.es

GERMANY

Minster Machine GmbH
Seestraße 9
86971 Peiting. Germany
T. +49 8861 71360
service.emea@minster.com

AMERICA

USA

Nidec Minster
240 West 5th Street
45865. Minster. Ohio
T. + 1 419 6282331
T. +34 941 287 522
scott.howe@minster.com
Contacto: Scott Howe

MEXICO

Nidec Minster
Carretera Estatal 431 Km 2+200
Hacienda La Machorra Nave 2 y 3
El Marqués. Querétaro. México
T. +52 (442) 253-1671 
Raul.Sigala@minster.com
Contacto: Raúl Sigala

BRASIL

ASI Comércio e Serviços Ltda
Via Antonio Cruânes Filho 4530
13481-287. Colinas de São João, Limeira. Brasil
T. +55 (19) 3446 7 400
crc@dimensional.com.br

ASIA

CHINA

Nidec Minster Customer Service
Zhenhai Economic Development Zone
21 Jin Feng Bei Lu
315221. Ningbo Shi. Zhejiang Sheng. China
T. +86 574-8630-8020
service.ningbo@minster.com

CHINA
Nidec Shimpo Technical Service
#550 Fanrong Road, Pinghu
Economic Development Zone
Zhejiang, China
T. +86(573)85096413
sales@nidec-kyori.com